Same-Day Care
If you are in severe pain, have knocked out a tooth, or have facial swelling, call us straight away. We prioritise emergency cases and will do our best to see you the same day at our clinic on West Broadway.
Office hours are Monday to Friday, 9:00 AM – 5:00 PM. Phoning is always faster than emailing for anything urgent.
That is a medical emergency, not just a dental one. Call 911 or go to your nearest emergency department — Vancouver General Hospital is a one-minute walk from our building.
Find your situation below. In every case, call us as soon as you can — several of these are far more treatable in the first hour.
Pick the tooth up by the crown, never the root. Rinse it briefly in milk if dirty — do not scrub. Put it back in the socket if you can and bite gently on a clean cloth. If you cannot, store it in cold milk or saliva, not water, and come straight in. The best outcomes happen within 30–60 minutes, and a tooth left dry for over an hour rarely survives. Never reimplant a baby tooth.
Take an anti-inflammatory such as ibuprofen if you can take one — dental pain is usually inflammatory, so it responds better than an opioid would. Rinse with warm salt water and keep your head elevated at night. Do not hold aspirin against the gum; it burns the tissue. Pain that wakes you at night, or lingers after cold, usually means the nerve is involved and needs treating rather than waiting out.
Facial swelling means infection, and infection in the mouth can spread quickly. Call us the same day. Use a cold compress on the outside of the face and keep fluids up. If the swelling starts closing your eye, reaches under your jaw, or comes with fever or trouble swallowing, treat it as a medical emergency and go to hospital.
Keep the crown and bring it with you — it can often simply be recemented. Do not use household glue. Avoid chewing on that side and keep the area clean. If it is a temporary crown, call us promptly: neighbouring teeth drift within days, and if the space closes the permanent crown may no longer fit.
Save any fragment in milk or water — sometimes it can be bonded back on, which gives the best possible match because it is your own enamel. Rinse gently and cover a sharp edge with orthodontic wax or sugar-free gum to protect your tongue. If you can see pink in the middle of the break, the nerve is exposed and it needs urgent attention.
Fold clean gauze, place it over the socket and bite firmly for a full 30 minutes without checking - repeatedly lifting it restarts the bleeding. Stay upright, avoid rinsing and spitting, and skip straws and smoking. If heavy bleeding continues after 30 minutes of steady pressure, call us.
We are open Monday to Friday, 9:00 AM – 5:00 PM, and closed weekends. If something happens outside those hours:
An emergency visit normally starts with a focused exam and an X-ray of the area so we can see what is actually going on, followed by treatment to get you comfortable. We will explain the cost before we begin anything.
We direct bill most major insurers and accept the Canadian Dental Care Plan, so in most cases you only pay the portion your plan does not cover.
We are at 805 W Broadway, Suite 905 — on the Broadway corridor in Fairview, a one-minute walk from Vancouver General Hospital, with free parking in the building.
More detail on emergencies, aftercare and what to expect is in our dental FAQ.
This page is general first-aid guidance, not a diagnosis. If you are unsure how serious something is, phone us and we will help you decide.