Care in Your Language
Between us, our team speaks English, Spanish, Portuguese, Hebrew, Tagalog, Punjabi and Hindi. If you would rather discuss your treatment in a language other than English — or you are booking for a parent who would — tell us when you call and we will arrange it.
Dentistry asks you to describe things that are genuinely hard to put into a second language. Is the pain sharp or dull? Does it linger after something cold, or stop straight away? Does it wake you at night? Those distinctions are how we tell a sensitive tooth from a dying nerve, and getting them across matters more than most people expect.
The same is true in the other direction. Consenting to treatment means genuinely understanding the options, the risks and the costs — not nodding along. If English is your second language, or you are booking on behalf of a parent who is more comfortable in Punjabi, Tagalog or Spanish, being able to ask questions in your own words changes the quality of the care you get.
It also helps with nerves. A lot of dental anxiety comes from not knowing what is about to happen. Hearing it explained in your first language takes a surprising amount of that away.
Tell reception which language you would prefer, on the phone or in the booking form. There is no extra charge and it is a completely normal thing to ask for.
Where we can, we book you at a time when the team member who speaks that language is in. Being flexible on the day or time makes this easier.
You are always welcome to bring a family member to translate. For a language we do not cover, we can look at arranging an interpreter — just ask in advance.
A note on honesty: we cannot promise every language is available at every hour, because it depends who is rostered that day. Ask when you book and we will tell you plainly what we can do.
We are at 805 W Broadway, Suite 905, in Fairview — a one-minute walk from Vancouver General Hospital, with free parking in the building.